Code checked – counterfeits detected – success!
The consequences of counterfeit bearings are manifold: unplanned downtimes, hazards for people and machines and the environment as well as financial losses and reputational damage. The remedy? Use the available apps to identify suspicious parts!
Joint action from Schaeffler and its sales partner SKAMA shows that joint activities are needed to tackle the sale of counterfeits.
The starting point has been the loss of two tenders. SKAMA offered the customer to check their goods. The app showed: “suspicious product.” SKAMA then sent pictures to the Schaeffler Brand Protection team with the result: a clear case of counterfeit.
With this service, SKAMA not only protected its customers from considerable financial losses, but also from risks with unforeseeable consequences. The customers have also learned: They will no longer purchase goods from dubious sources!
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